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Frequently Asked Questions
How long is a consultation?
Our
consultations are 45 minutes long. This is the same
for the first and follow up visits.
How much do I pay?
| |
Consultation |
ACC Co-payment |
|
Adult |
$70 |
$30 |
|
Child
(under 16) |
$60 |
$20 |
|
Pensioners (over 65) |
$60 |
$20 |
ACC 32 (Extension of treatment) |
|
$25 |
Prices are effective from 1 March 2010.
How many treatments will I need?
We would usually
expect fewer than 3 - 6 treatments for a recent
injury. Severe or chronic problems may require more
treatments.
ACC?
The Accident
Compensation Corporation (ACC) provides personal
injury cover for all New Zealand citizens, residents
and temporary visitors to New Zealand. You simply
need to fill out an ACC claim form at the time of
consultation with an approved practitioner such as
your osteopath or general practitioner. For more
detailed information visit the
ACC website.
What should I wear?
It is best to wear
comfortable loose clothing. Sometimes you
may be asked to remove an article of clothing if
it makes assessment or treatment difficult.
This will depend on the area being treated, the
type of clothing worn and your preference.
How can I find out if an osteopath is registered?
The Osteopathic Council
of New Zealand (OCNZ) was set up under the Health
Practitioners Competency Assurance Act to regulate
the osteopathic profession in order to protect
consumers. The OCNZ also maintains a public register
of osteopaths, where members of the public are able
to check whether individual osteopaths are
registered and hold a practising certificate.
Click
here to view the register.
How can I make
a complaint?
You have the right to
make a complaint about the service you receive at
our practice. We appreciate your feedback and would
like to extend an invitation for you to address any
issue with your osteopath directly. If you feel
unable to do so please visit the website for the
Health and Disability Commissioner
to find out
what else you can do.
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